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Win With Customer Ideas (Investor's Business Daily via Yahoo! News)
Fri, 11 Jul 2008 22:16:22 GMT Top customer service blends several key factors, notes business coach Joseph Michelli, author of "The New Gold Standard," focusing on Ritz-Carlton Hotel Co. He and other experts offer these tips:

Win With Customer Ideas (Investor's Business Daily via Yahoo! Finance)
Fri, 11 Jul 2008 22:16:22 GMT Top customer service blends several key factors, notes business coach Joseph Michelli, author of "The New Gold Standard," focusing on...

Prentice wants explanation for text message fees (CTV Winnipeg)
Thu, 10 Jul 2008 15:34:50 GMT Anger over Telus and Bell Mobility's plans to begin charging customers for incoming text messages appears to be rippling all the way to Ottawa, with one minister calling it an "ill thought-out decision."

HP Mini-Note a Sound Choice (IT Management)
Fri, 11 Jul 2008 13:37:33 GMT HP's entry into the sub-Mini-Notebook arena comes in the form of the HP 2133, a sleek-looking, brushed aluminum finished, lightweight but well built beauty. You can see the attention to detail in the engineering when you first open it up.

Six candidates seek two-year term on new Osceola Road Commission seat (Cadillac News)
Fri, 11 Jul 2008 11:34:04 GMT Two new seats on the Osceola County Road Commission are up for election as the commission expands next year to five members. Six candidates, all Republicans, filed to run for the two-year term: Moise Poteau, Dale Bailey, Bill Pretzel, Tony Teunissen, Peter Beach and Alan Gingrich.

The SEO Adrenaline Junkie, Interview with Todd Malicoat (Search Engine Journal)
Thu, 10 Jul 2008 19:36:12 GMT The SEO Expert Series continues with Todd Malicoat, perhaps best known to the SEO community as Stuntdubl. When the opportunity arose to discuss one advanced subject with the SEO expert, who is respectfully tight-lipped on specific techniques, the next best subject was how he manages to stay relevant in a sea of noise. The self-proclaimed shameless [...]

Q&A with commission candidates (The Record-Courier)
Thu, 10 Jul 2008 23:09:51 GMT The Douglas County Sheriff's Protective Association submitted nine questions to county commission candidates in advance of the July 8-9 candidate forums.

The Red Queen of E-Commerce (TechNewsWorld.com)
Thu, 10 Jul 2008 12:12:26 GMT The Red Queen in Lewis Carroll's Through the Looking-Glass lives in a very curious world where, as she explains to Alice, "It takes all the running you can do, to keep in the same place." I think that sentence sums up the world of e-commerce with uncanny accuracy: No matter how hard we work to knock items off the priority list, there are always new ones popping right up to take their place.

City parking fee hike wins its first OK (New Hampshire Union Leader)
Wed, 09 Jul 2008 05:07:52 GMT The aldermen still have to give final approval to parking plan that rewrites virtually all the rules that dictate where drivers park downtown, how long they stay and how much it will cost.

Peggy Siegal: Bonjour, Cannes! (HuffingtonPost)
Thu, 10 Jul 2008 23:42:28 GMT A private jet, seven lunches, six premieres, 16 parties, five megayachts, one helicopter, one-on-ones with Brad Pitt, Mick Jagger, and Robert DeNiro. One woman lives the dream at the Cannes Film Festival.

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